GENERAL INFORMATION

Check-in: from 4pm room delivery.
Check-out: by 10am room delivery.
On arrival you can immediately check-in to start enjoying the services: swimming pool, bar, restaurant, mini-club and entertainment.
Valid documents of all guests, including minors of all ages, are required for check-in.

DAY-USE AND LATE CHECK-OUT

Subject to availability and for a fee, it is possible to book a late check-out (within 6 hours) or a day-use (beyond 6 hours) on site.

CLUB CARD

The payment of the Club Card, compulsory for all guests from 3 years of age, is required at check-in. It includes: entertainment, mini-club, gym, activities and sports fields (evening use of sports fields at an extra charge), swimming pool with equipped solarium, and per room one sun umbrella and two sun beds on the beach, regardless of the number of occupants.
€9.00 per person per night.

BOARD TYPES

AI
– All Inclusive (all inclusive).
– Includes: breakfast + lunch and dinner with drinks* with meals at the restaurants + drinks at the bars**.
* at lunch and dinner: still and sparkling microfiltered water, white and red house wine, beer, cola, soda and orange soda on tap
** see “All Inclusive” details

ALL INCLUSIVE

For guests staying on All Inclusive treatment is included:
– Breakfast, lunch and dinner, with drinks at meals (still and sparkling microfiltered water, white and red house wine, beer, cola, soda and orange soda on tap).
– At the Bar Centrale, during opening hours, unlimited consumption, on tap and in plastic cups of: still and sparkling water, cola, soda, orange soda, iced tea, juices (ace, orange and pineapple), coffee (espresso, decaffeinated, barley, cappuccino, hot tea and infusions) and ice cream in bulk.
– From 12am to 11:30pm, limoncello, mirto, sambuca, draught beer, prosecco, spritz and alcoholic and non-alcoholic house aperitifs are served.
– From 8.30pm to 11.30pm, spirits (rum, vodka and gin) and a selection of non-alcoholic cocktails (Gin Tonic, Vodka Orange and Cuba Libre) are served.
At an extra charge: domestic and foreign spirits and spirits, non-draught drinks and water, packaged ice cream, snacks, light or zero drinks and all products not mentioned in the All Inclusive.

BEACH AREA

Included per room is one sun umbrella and two sun loungers on the beach, regardless of the number of occupants:
– 1st row: reserved for Superior rooms with sea view.
– 2nd and 3rd row: reserved for Superior rooms.
For those who wish an upgrade, the weekly price for 1st, 2nd and 3rd row (subject to availability on spot) is:
– 25 May – 21 June / 31 August – 28 September:
1°: €91.00 | 2°: €77.00 | 3°: €63.00
– 22 June – 26 July:
1°: €154,00 | 2°: €133,00 | 3°: €119,00
– 27 July – 30 August:
1°: €210.00 | 2°: €189.00 | 3°: €175.00

MINIMUM STAY

– 7 nights: from 29 June (in) to 07 September (out).
– 3 nights: in the remaining periods.

DEPOSIT AND BALANCE

– A 30% deposit of the whole amount is requested when confirming the reservation.
– The balance of the stay is required on arrival, at check-in.

CANCELLATION TERMS

– Up to 30 days before your scheduled arrival date: 10% fee of your total amount.
– From 29 to 21 days prior to your scheduled arrival date: 25% fee of your total amount.
– From 20 to 11 days prior to your scheduled arrival date: 50% fee of your total amount.
– From 10 to 3 days prior to your scheduled arrival date: 75% fee of your total amount.
– From 2 days up to the arrival date: 100% of your total amount.
– No show or early check-out: 100% fee of your total amount.
This information is valid for the main rate. For special rates (e.g. prepaid or insured rate), please refer to the cancellation policy in your quotation.

BOOKING NOTIFICATIONS

Any comments made at the time of booking regarding preferences or special requirements (e.g. room on the ground floor) are taken into account but cannot be guaranteed.

INFANT

Infant: 0/1 years of age.
– Compulsory infant forfeit: €30.00 per night. It includes in the room: baby cot with linen, changing table, baby bath and a little box with products for babies. It includes at the restaurant: highchair and dedicated services and meals according to adult treatment.
– Prams available free of charge, on deposit.

INFANT AREA

During the opening of the Central Restaurant, it is available our Infant Area, an equipped corner with kitchenette, fridge, bottle warmer, microwave oven, pots and pans, crockery, placemats and high chairs. Food specially cooked for the little ones is available. The service, supported by the staff, is available from 11:30am to 2pm and from 6:30pm to 9pm.

TAKEAWAY MEAL

Take advantage of the possibility of going on an excursion by taking a lunch box with you, in lieu of a meal at the restaurant, by contacting reception by 6pm the day before.
Takeaway lunch is also available by extra reservation on site at a cost of €15.00 per person.

BEACH TOWELS

Don’t worry about packing your bulky beach towel, which you can receive for free during your stay at the Resort with a mid-week change included.
You can request a change of beach towel, in addition to the weekly change included, at a cost of €2.50 per change.

WI-FI

Free Wi-Fi is available at the reception and the main square.

BAZAR

At our bazaar you will find all the basic necessities for the sea and children, as well as newspapers, tobacco, handmade souvenirs and many other products. For other needs, it is possible to request the purchase of certain more specific products, such as pharmaceuticals or children’s items, free of charge. Possibility of purchasing animation-themed gadgets and T.O.

PARKING

A private, unattended car park, with limited spaces, allows you to park your vehicle inside the Resort free of charge.

MEDICAL SERVICE

From Monday to Friday, a free medical service is available at the infirmary at the following times: 9am – 10am | 6.30pm – 7.30pm.

SERVICES ON REQUEST

Some services are offered for a fee upon reservation or request (e.g. baby-sitting).

LAUNDRY AND IRONING

You will find in your room info and prices for the laundry and ironing service (dry-cleaning also available).

PETS

Dogs, cats, rabbits max. 10kg are allowed in a limited number, upon request and prior confirmation, at a cost of €20.00 per night (it includes free bowl and kennel).
Pets, which must be kept on a leash or in a pet carrier, are not allowed in: swimming pool, restaurant and bathing concession.
According to regional law, animals are not allowed on the beach, except on dedicated beaches, from 8am to 8pm.

EXTRA MEALS

Extra lunch or dinner, including water, white and red draught wine, beer and cola, can be booked on site.
Extra meals are compulsory for all room occupants, unless authorised by the Management and must be booked at reception.

VEGETARIAN AND/OR VEGAN MENU

The restaurant does not offer a dedicated vegetarian and/or vegan menu; the kitchen may propose a dish to suit the diet followed if the buffet does not include any option corresponding to this dietary choice (e.g. pasta with vegetables).

ALLERGIES AND FOOD INTOLERANCES

Any food allergies or intolerances of any kind must be reported at the time of booking.
The Resort does not have a separate area for gluten-free cuisine, so the absence of contamination for non-packed products cannot be guaranteed.

MONEY CARD

Payments at the bars are made using a money card, which can be activated at the reception desk and allows you to enjoy your stay without carrying cash.
The money card can be recharged with any amount in cash, credit card or debit card.
The entire unspent amount is fully refunded when the money card is returned.

CITY TAX

At check-in and only by cash payment, the municipality of Muravera requires a tourist tax of €2.50 per night per person from 01 June to 30 September and €1.50 in the remaining months, which is exact with a tax document. Exemptions are provided for in the municipal regulations. The amount of the tax and the periods of application may vary according to municipal resolutions.
For information visit www.comune.muravera.ca.it

ACCEPTED PAYMENT METHODS

Cards: Debit card, American Express, Visa, Euro/Mastercard, CartaSi.
Cash: maximum €4,999.00 for italians, €15,000.00 for foreign citizens.

TAXI

Book an external taxi at the reception to go to the nearby beaches or to reach the major towns.

HOW TO REACH US

AEROPLANE
Elmas Airport (CAG)
– 65km | 55 minutes by car.
Olbia “Costa Smeralda” Airport (OLB)
– 252km | 180 minutes by car.
SHIP
Port of Cagliari
– 65km | 55 minutes by car.
Port of Arbatax
– 95km | 75 minutes by car.
Porto Torres Harbour
– 293 km | 200 minutes by car.

TRANSFER FROM/TO CAGLIARI

– Car (1-3 pax) €130.00 each way.
– Minibus (4-8 pax) €160.00 each way.
– Bus (9-16 seats) €340.00 each way.
– Gran Turismo Bus (17-54 seats) €390.00 each way.
– Free child seat on request.
– Night service supplement (9pm – 6am): €20.00 each way.
– Rates are inclusive of VAT and to be paid only to the driver.
The transfer must be confirmed within 5 days of arrival, notifying the airport or port of departure and time of departure and arrival.

PLEASE NOTE

Timetables and some services may vary according to seasonality and management’s discretion (for example the opening of Moby and Bouganville restaurants).
– All prices listed are in Euro and include VAT.
– Meals included, not taken, cannot be refunded.
– The Resort is not suitable for people with disabilities.

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